Privacy Policy for Dawaai Pharmacy

Last updated: May 2026

This Privacy Policy explains how Dawaai Pharmacy collects, uses, and protects information when pharmacies use the application to manage products, receive medicine requests, send price offers, and follow order activity.

Information We Collect

We may collect the following information:

• Pharmacy name, owner name, phone number, email, and address.
• Pharmacy location to help users find nearby pharmacies and support delivery operations.
• Product information added by the pharmacy, such as product name, price, category, quantity, and images.
• Order and pricing information, including customer requests, prescription images, price offers, and order statuses.
• Device information and notification token to send important order alerts and updates.

How We Use Information

We use the collected information to:

• Create and manage pharmacy accounts.
• Display pharmacy products and information to users.
• Allow pharmacies to receive medicine and prescription requests.
• Send price offers and manage order updates.
• Send notifications related to orders, pricing, and account activity.
• Improve app performance, security, and service quality.

Sharing of Information

We do not sell pharmacy data. Some information may be shared with users, drivers, or system administrators only as required to complete orders, delivery, support, or account management.

Data Security

We take reasonable technical and organizational measures to protect pharmacy information from unauthorized access, misuse, or loss.

Data Retention

We keep account, product, order, and transaction data as long as needed to provide the service, comply with legal or accounting requirements, and resolve disputes.

Account Deletion

Pharmacy users may request account deletion at any time by following the instructions on the Delete Account page. Some records may be retained when required for legal, accounting, or security purposes.

Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: support@bashasoft.online